Conflict Management
Conflict can arise within any organisation, no matter how harmonious it may be. In industriessuch as policing, family services, health and some customer service areas the risks ofp
Manager tips for supporting your staff
✔ Respond Effectively. As a supervisor and manager you will be faced with challengingsituations. You may have the responsibility of having difficult conversations withemployees w
The Art of Communication
We live in an information-driven society, where communication determines how fast we learn.Cooperation and collaboration underpin how we work together, and done brilliantly, can de