Access Wellbeing Services

About us

Driven by our core values of Respect, Excellence, and Compassion, AWS delivers wellbeing services to the highest standard, with a genuine care for the people we serve.

With over 30 years’ experience working alongside thousands of members of government, corporate and community organisations, our mission is to provide services that manage personal, family and work challenges. We are committed to the development of social capital and capacity building, and inspire creative solutions to issues facing individuals, families, and communities across Australia.

A Western Australian run and operated service offering personalised account management, we have a strong local presence and national reach across Australia. Over 120 service centres and over 1,000 professionals throughout Australia provide you with tailored services to support your people and your business. Wherever you are based, through the ACCESS Network you will receive service of the highest quality that is responsive, accessible and reliable.

As a social enterprise, AWS returns all operating surplus into community welfare initiatives to support Western Australians in metropolitan and regional WA. These community programs assist thousands of individuals and families every year who struggle with homelessness, family and relationship breakdown, financial difficulties, substance misuse and domestic violence.

In addition, we can offer links to specialist counselling programs, including a family dispute resolution, family law counselling, domestic violence services, parent programs, financial counselling, problem gambling counselling, housing support and accommodation services.

Access Wellbeing Services

Trusted, Quality

We are a Level 1 member of the Employee Assistance Professional Association of Australasia (EAPAA), demonstrating our commitment to the development of best practices for EAP in Australia.

Underpinning our stable and professional structure is a certified Quality Assurance Framework ISO 9001:2015 - a proven policy framework with internal systems and controls that are governed by a values-based agency.

Access Wellbeing Services

Our People

We bring years of experience and genuine care to help your people thrive.

At AWS, we are a team of highly experienced, qualified, and compassionate professionals familiar with the varying needs of people in a variety of workplace settings. Our counsellors and consultants have tertiary qualifications in psychology, social work, counselling or social sciences, and a minimum of five years’ relevant experience. All team members hold a current National Police Clearance and Working With Children Check where required. We support our staff in continual growth and place a great deal of importance on professional development and supervision.

Taking a holistic approach, our experience allows us to readily adapt our service to suit individual needs, as we address not only the immediate presenting issue, but also explore other challenges that may be impacting you personally or professionally.

An accomplished management professional with a strong background in financial management, team leadership, and stakeholder engagement.

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Business Executive

A highly skilled and experienced Trainer, Facilitator and Coordinator with over 20 years’ experience in the industry.

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Training and Development Officer

Australia’s only Master Trainer of the global best-practice-registered ‘Working Minds’ Suicide Prevention in the Workplace training program, Clive consults on the overall pla

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EAP Accounts Manager

A highly experienced AHPRA registered Psychologist qualified in a range of clinical techniques, Emma supervises and supports AWS clinical staff offering counselling, mediation, sup

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Clinical Services Manager

Our management team is supported by skilled and professional operational staff, working across locations to deliver the highest quality of services.


Changing Lives

“I feel a lot better knowing that you are helping me and not judging me, it feels so great to be able to talk to someone who understands me, it will be good to finally sort myself out.”

“Words cannot express our gratitude for the way you gently guided us into the realisation that our relationship is special and worth fighting for.”

“The knowledge of the facilitator was astounding. She is truly inspirational and I hope to be able to apply the framework to my role.”

“The presenter was exceptional and really got the group thinking and also working together even though we had not met before. Brilliant.”

“Thank you, very inspirational. Great way to feel grounded and to remind myself of best practice.”

“Your conviction in this approach and your integrity with it makes for both interesting learning and great encouragement in use of these tools and systems for valuing of the others wisdom.”

Access Wellbeing Services

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